Want to check where your order is? Once your order has been dispatched, we’ll send you confirmation along with tracking information where available.
How to Track Your Order
If tracking is available for your shipment, you can use the tracking link or tracking number provided in your dispatch confirmation to follow its progress.
Please note that tracking is only available where the courier or fulfilment partner provides a tracking service for your order. If tracking is not available for a particular shipment, no tracking link or tracking number will be provided.
Haven’t Received Tracking Yet?
Tracking details may not become available immediately after dispatch. In some cases, it can take a little time for the courier’s system to update.
If you believe your order has been dispatched but you haven’t received tracking information, please check your email, including your spam or junk folder.
Need Help?
If you’re concerned about your order or need help checking its progress, please contact us and have your order number ready where possible.
Email: nordstarshop@gmail.com
Alternatively, you can visit our Contact Us page for more ways to get in touch.